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Residential Care Upskilling Initiative

The deadline for organisations to submit transition plans has now passed. Please contact the Project Manager if your organisation has not yet submitted a plan, so we can make sure training is available!

Are you a residential care worker who does not currently hold a Certificate IV in Child, Youth and Family Intervention (Residential and Out of Home Care)? Have you completed training in specialist residential care, and trauma-informed care?



About the project

The Residential Care Upskilling Initiative (the Initiative) supports Victorian residential care workers who work with Victoria’s most vulnerable children and young people, to achieve a qualification relevant to their work.

Workers who have no existing relevant qualification will be supported to undertake training in a Certificate IV in Child, Youth and Family Intervention (Residential and Out of Home Care). For workers who hold a relevant qualification other than the preferred Certificate IV, a top-up skills course will be offered in speciality residential care and trauma-informed care.

The Victorian Government has allocated $8 million to support the delivery of training to the current residential care workforce, with no tuition costs to be incurred by workers. The Initiative is being managed by the Centre for Excellence in Child and Family Welfare, in collaboration with the Department of Health and Human Services.

The Certificate IV in Child, Youth and Family Intervention (Residential and Out of Home Care) is a mostly workplace-based course of nine months’ duration, with minimal classroom components. It will be offered at locations in Melbourne and throughout regional Victoria. Training in speciality residential care and trauma-informed care will be shorter in duration. 

Minimum Qualification Strategy for Residential Care Workers in Victoria

The Minimum Qualification Strategy for Residential Care Workers in Victoria (the Strategy) sets out the requirements for organisations and residential workers in regards to the Initiative.

The Strategy is available here.

It includes the Residential care capability framework and processes that support transition to minimum qualification requirements.

All Initative participants are encouraged to read the Strategy.

Why do we need this project?

Victoria’s residential care workforce plays a crucial role in caring for and supporting vulnerable children and young people who are unable to live at home. The Victorian Government's Roadmap for Reform identifies the need to build workforce capability and capacity across the child and family sectors, with an immediate focus on establishing minimum qualifications for residential care workers who work with young people. 

Ensuring all workers have the capacity and skills to work with vulnerable children and young people is critical to transforming residential care – from a placement of last resort to an intensive support response that focuses on early intervention to help young people recover from abuse, neglect and family violence.

What has happened so far? 

In September and October 2016, the Centre conducted a survey of residential care workers and their organisations in order to understand of the training needs of the sector. The Centre is also consulting with organisations one-on-one and through groups such as the Residential Care Upskilling Initiative Working Group and the Residential Care Learning and Development Strategy (RCLDS) Reference Group.
Interim training has commenced in the Certificate IV in Child, Youth and Family Intervention in 2016. A consortium of TAFEs and other Registered Training Organisations will coordinate training state-wide throughout 2017.
In December 2016, the Centre circulated a transition planning tool to all community services organisations providing residential care. The transition planning tool requests information about workers, their qualificiations and locations. Organisations are asked to return their transition planning tool to the Centre as soon as possible, to ensure that training can be provided to meet specific needs. For any questions about the transition planning tool, please contact the Project Manager.

What financial support is available?

The cost of training will be covered by the Victorian Training Guarantee (VTG) and Department of Education and Training funding to ensure there is no direct tuition cost to workers or organisations.

For workers who need to undertake training in the Certificate IV, a learning support package of up to $1,500 may be available. The $1,500 would be allocated as follows:

  • $500 allocated to workers for costs related to study i.e. travel
  • $1,000 allocated to their organisation for costs associated with releasing staff to undertake training i.e. supervision

Express your interest

If you are a residential care worker interested in undertaking further training either in the Certificate IV or in trauma-informed care, please complete an expression of interest at the following link:

You will be contacted by the Project Team shortly to discuss training opportunities that suit your requirements.

Learning and Development managers, HR specialists, or Residential Care Services managers should contact the Project Manager at the details below for more information or to discuss training opportunities.


Do you have any questions or need more information?

Contact the Project Manager

Raelene Jones

(03) 9094 3527​


Minimum Qualification Strategy FINAL.pdf810.03 KB

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