Coronavirus (COVID-19)

Information, services and support during COVID-19

The Centre is following advice from the federal and state governments in relation to COVID-19 (Coronavirus) to protect people most at risk and slow the rate of community transmission.

If you suspect you have COVID-19, call the Coronavirus Hotline on 1800 675 398.

If there is an issue you’d like the Centre to advocate on behalf of or if you need any resources or support, please email

Please note: All Centre face-to-face training sessions and events will be rescheduled until further notice. If you have registered for training, you will be contacted by email with more information.

The Centre is continuing to provide the latest information and updates on COVID-19 and new relevant to our sector.
Sign up to our daily COVID-19 update to stay informed.

Snapshot (Updated Thursday 6th August 2020)

Latest numbers (as of 7th August 12:10pm)

  • 13,861 total cases
  • 181 deaths
  • 7,637 active cases
  • 450 cases (last 24 hours)

Restrictions in Victoria

New restrictions for Victoria

Premier of Victoria Daniel Andrews has announced new coronavirus restrictions for metropolitan Melbourne and regional Victoria.

Metropolitan Melbourne:

  • Stage 4 restrictions are in place as of 6pm Sunday 2nd August.
  • A curfew is in place from 8pm to 5am every evening. During this time you can only leave home for work, and essential health, care or safety reasons.
  • From 5am to 8pm, you can only leave home to shop for necessary goods and services; exercise; care and health care; and work if it can’t be done from home.
  • You can only travel up to 5km from your home for shopping and exercise.
  • Shopping is limited to one person per household, once per day.
  • Exercise is limited to one hour, once per day with no more than one other person.
  • Schools:
    – will return to remote and flexible learning, across all year levels.
    – onsite supervision will only be available for students who really need it, including children whose parents are permitted workers and students experiencing vulnerability who can’t learn from home.
    – the same rules will apply to kinder and early childhood education services.
  • Workplace and business restrictions are in place:
    – supermarkets, grocery stores, bottle shops, pharmacies, petrol stations, banks, newsagencies, post offices and health services can continue to open.
    – onsite operations have ceased for retail, some manufacturing and administration. Retail stores are permitted to operate contactless ‘click and collect’ and delivery services with strict safety protocols in place.
    – industries permitted to operate but under significantly different conditions include food manufacturing, public transport and construction.
    – community based services which are required to ensure the health, safety and wellbeing of vulnerable people are permitted services can continue to operate.
  • Workplaces permitted to remain open under Stage 4 restrictions must:
    – have a COVID Safe Plan in place from 11:59pm on Friday 7 August to protect workers and the community.
    – provide employees and/or volunteers with a permitted worker permit.
  • Permitted workers will have access to kindergarten and childcare.
    – If working onsite, workers will need to complete a component of the worker permit.
    – If working from home, there will be a separate permit.

Rest of Victoria:

  • Stage 3 restrictions are in place as of 11:59pm Wednesday 5 August.
  • There are only four reasons to leave home: shopping for food and essential items, care and caregiving; exercise; and work and study, if it can’t be done from home.
  • Schools:
    – will return to remote and flexible learning, across all year levels. The only exception will be for specialist schools.
    – onsite supervision will only be available for students who really need it, including children whose parents are permitted workers and students experiencing vulnerability who can’t learn from home.

Other government announcements

  • The Australian Government has announced changes that will mean more businesses are eligible for JobKeeper:
    • As of 3 August, workers will qualify for the payment if they were employed on 1 July, rather than 1 March.
    • Businesses will only need to show that their GST turnover has fallen over one quarter, instead of multiple, to be eligible for JobKeeper after 28 September. 
  • The Victorian Government has announced more support for VCE students and further mental health resources for young people:
    • VCE students will be individually assessed so that the impact of coronavirus can be reflected in their Australian Tertiary Admissions Rank (ATAR). The process to calculate scores will consider factors such as school closures, absences, increases in family responsibilities and the impact on students’ mental health. 
    • An additional $28.5 million in funding will help students access mental health support, with increased training for more than 1500 school staff.


Resources to support you, your workplace and our sector with the latest information and advice.

Family violence and domestic abuse doesn't stop during a crisis. Over the coming weeks and months, children and families will be facing additional emotional and financial stress as Australia deals with the coronavirus (COVID-19).

Below are services and resources available for people seeking support:

Family violence and sexual assault services

  • 1800 RESPECT
    1800 737 732
    24-hour service by phone and web chat.
    National domestic violence, sexual assault and relationship counselling service.
  • National Domestic Violence Hotline
    1800 799 7233 or text LOVEIS to 22522
    The Hotline provides lifesaving tools and immediate support 24/7.
  • Centre Against Sexual Assault
    03 9635 3610
    CASA House provides phone support, in person counselling and case work to people who have experienced sexual assault.
  • Sexual Assault Crisis Line
    03 8345 3495 or 1800 806 292
    An after hours crisis line operating from 5-9pm each night.
  • Lifeline
    13 11 14
    Lifeline provides a 24/7 crisis support and suicide prevention service, as well as online support and counselling.


  • Safe Steps
    1800 015 188
    Safe Steps is the gateway to emergency/crisis housing for women who have experienced violence for those needing to leave a violent situation.
  • WIRE Women's Information Referral and Exchange
    1300 134 130 9:30am-4:30pm
    Wire can provide risk assessment, support, information and referral for all Victorian women, nonbinary and gender-diverse people.


  • Men’s Referral Service
    1300 766 491
    The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service providing support for men and also women seeking information on behalf of their male partners, friends or family members.

Children/Young People

  • Kids Helpline
    1800 551 1800
    A free, private and confidential phone and online counselling service specifically for young people aged five to 25.
  • What's Okay at Home? (DVRC) When something’s not right at home, or in your family, you can access some crucial online information tailored to those aged 10 to 13 years, 14 to 17 years, and adult allies.

Culturally and linguistically diverse communities

  • InTouch Multicultural Centre Against Family Violence
    1800 755 988
    9:00am-5:00pm, Monday-Friday
    A specialist family violence center for women from migrant and refugee backgrounds, their families and communities. They have legal services and case management.
  • Sikh Helpline Australia
    0401 401 040
    Support for the Sikh community in Australia.

LGBTIQ+ communities

  • w|respect after hours service
    1800 LGBTIQ (1800 542 847)
    Opening hours: Wednesday 5:00pm-11:00pm and Saturday and Sunday 3:00pm-10:00pm. Call any time to leave a message and your call will be returned during the listed hours.
    w respect is an LGBTIQ+ after hours family violence service.
  • QLife
    1800 184 527
    3:00pm-midnight every day.
    LGBTIQ+ peer support service, with some phone workers having family violence training.

People with a disability

  • National Disability Abuse and Neglect Hotline
    1800 880 052
    A free, independent and confidential service for reporting abuse and neglect of people with disability.

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