|Development of effective systems to manage service standards is critical as community service organisations face increasing regulation and rising complance levels.
The Diploma of Quality Auditing offers training in managment of quality systems, processes and practices within community organisations.
Participants will acquire skills, knowledge and techniques to plan, measure, monitor and improve services offered.
The Diploma of Quality Auditing will explore the systems, processes and practices involved in internally monitoring the quality of service provision within the participant’s organisation.
The course is built around planning and managing a continuous improvement project in the participant’s workplace. After completing the course, you will be able to:
On completion, participants will be able to:
Who should attend?
Managers and staff seeking to undertake lead auditor roles within their organisation, or wanting to carry out external/self-assessment or peer audits of quality standards. The course is also suitable for people with responsibility for developing adn implementing compliance systems.
The Diploma is being offered at a special rate for staff working in community service organisations:
$3,078 members (VICSERV & the Centre)
$3,518 non members
TAFE fees are in excess of $4,000 for the same qualification.
For details and a registration form, please see the attached PDF.
The Centre welcomes the establishment of the Housing Australia Future Fund, securing long-term funding for new social housing, alongside mechanisms to provide immediate financial relief for low-income families. The legislation