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BSBMGT502 Manage People Performance & BSBWOR502 Lead and manage team effectiveness
Friday August 9, 2019, 9:00 am - 5:00 pm
This program is delivered as a cluster of 2 units of competency delivered across 2 days- 9th & 16th August 2019
Aim of training
1. BSBMGT502 Manage People Performance
This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.
It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. |
2.BSBWOR502 Lead and manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.