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RCLDS – Case Notes and Record Keeping (Dandenong)

Thursday December 12, 2019, 9:30 am - 4:30 pm


This workshop is only available to residential care workers in Victoria

The workshop is designed to assist participants in their role to document client work ensuring it is compliant, effective and relevant.

Course description:  Why keep case notes and records?  What is a record?; An overview of what the common mistakes are when keeping case notes and records and how to avoid making them; a suggested structure for case notes and records and; how to write case notes and keep records in a way that is respectful of the client and allows workers to discharge his or her professional responsibilities.

Learning Outcomes

▪         Have a working understanding of the Privacy Requirements

▪         Understand how to document client and other contact in a way that adheres to organisational, legal and other professional body’s requirements.

▪         Understand the relevance and usefulness of appropriate case notes.

▪         Produce a basic client report identifying the key elements of an appropriate and useful report.

▪         Develop principles for report writing, balancing competing priorities and maintaining duty of care.


Coffee/Tea facilities available / Lunch provided

If you have any queries please contact 9614 1577 or training@cfecfw.asn.au.

Please note: Payment is required prior to the training date

Registration: To ensure your spot in this session, please enrol above.


If have booked and are unable to attend the workshop, we request that you cancel your booking and notify us on training@cfecfw.asn.au

This will provide others with the opportunity to register to the workshop as RCLDS funded places are limited for this session.


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Thursday December 12, 2019
9:30 am - 4:30 pm
Event Category:


Hosted by Wesley – Dandenong
Level 7, 280 Thomas St
Dandenong, Australia
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9614 1577

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