Facebook   Twitter     Contact Us  |  Account    
Loading Events

« All Events

  • This event has passed.

Conflict Resolution Skills – April 24th -CALCRS20190424

Wednesday April 24, 9:30 am - 4:30 pm

$290 – $330

Tickets

Tickets are not available as this event has passed.

This one day course will assist staff in developing their communication skills by learning how to manage and resolve conflict.

Learning Outcomes

 

    • Understand the factors that contribute to miscommunication and conflict
    • Compare different models of conflict management
    • Manage your emotional responses to confrontation
    • Establish respectful relationships with people with whom you disagree
    • Improve assertiveness and the ability to discuss difficult topics
    • Learn techniques to convert conflict into negotiation and collaboration

 

Morning/afternoon tea and lunch provided

If you have any queries please contact 9614 1577 or training@cfecfw.asn.au

Please note: payment is required prior to the training date

Registration: To ensure your place, please register at least 15 days prior course commencement by completing the enrolment form below.

Cancellation policy: We will issue a full refund if we cancel the course or reschedule the course.

Withdrawal: Participants who withdraw more than 15 days before course commencement receive a full refund; less than 14 days prior to the agreed start date –no refund

Course transfer: Course and name transfers may be made if vacancies exist

Extenuating circumstances: Apply in writing, attaching any relevant documentation, such as medical certificate. Application for special consideration does not guarantee acceptance

Details

Date:
Wednesday April 24
Time:
9:30 am - 4:30 pm
Cost:
$290 – $330
Event Category:

Venue

Centre For Excellence in Child and Family Welfare
5/50 Market St
Melbourne, Victoria 3000 Australia
+ Google Map
Phone:
03 5440 1100
Website:
www.cfecfw.asn.au

Pin It on Pinterest

0

Your Cart