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Conflict Resolution Skills – April 24th -CALCRS20190424

Wednesday April 24, 9:30 am - 4:30 pm

$290 – $330

Tickets

25 available
Member - Conflict Resolution Skills - April 24th -CALCRS20190424$290.00

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27 available
Non Member - Conflict Resolution Skills - April 24th -CALCRS20190211$330.00

Please fill in all required fields

This one day course will assist staff in developing their communication skills by learning how to manage and resolve conflict.

Learning Outcomes

 

    • Understand the factors that contribute to miscommunication and conflict
    • Compare different models of conflict management
    • Manage your emotional responses to confrontation
    • Establish respectful relationships with people with whom you disagree
    • Improve assertiveness and the ability to discuss difficult topics
    • Learn techniques to convert conflict into negotiation and collaboration

 

Morning/afternoon tea and lunch provided

If you have any queries please contact 9614 1577 or training@cfecfw.asn.au

Please note: payment is required prior to the training date

Registration: To ensure your place, please register at least 15 days prior course commencement by completing the enrolment form below.

Cancellation policy: We will issue a full refund if we cancel the course or reschedule the course.

Withdrawal: Participants who withdraw more than 15 days before course commencement receive a full refund; less than 14 days prior to the agreed start date –no refund

Course transfer: Course and name transfers may be made if vacancies exist

Extenuating circumstances: Apply in writing, attaching any relevant documentation, such as medical certificate. Application for special consideration does not guarantee acceptance

Details

Date:
Wednesday April 24
Time:
9:30 am - 4:30 pm
Cost:
$290 – $330
Event Category:

Venue

Centre For Excellence in Child and Family Welfare
Level 5, 50 Market St
Melbourne, Victoria 3000 Australia
+ Google Map
Phone:
03 9614 1577
Website:
www.cfecfw.asn.au

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