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Effective Conflict Management

Friday October 16, 2020, 10:00 am - 1:30 pm

Virtual Event Virtual Event
Free

This training is only available for residential care workers in Victoria.

This session will be delivered via Zoom Video Conferencing.

Course Description
Occupational violence has increased over recent years with statistical evidence indicating that individuals working within the residential, welfare and home based care sectors are amongst those most likely to be subjected to potentially violent situations. The fundamental aim of the current program is to ensure safety – safety for all. Through your participation in this program, you will learn the necessary skills to engage a diverse range of individuals in addition to the key micro-skills that underpin preventative conflict management strategies such as risk assessment, defusing and incident management.

Details

Date:
Friday October 16, 2020
Time:
10:00 am - 1:30 pm
Cost:
Free
Event Categories:
,

Venue

Zoom Meeting
Phone
03 9614 1577

Other

Audience
OoHC, Residential Care, Managers, Frontline Staff, Supervisors
Duration
3.0 Hrs
0

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