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Funded: Interviewing skills and documentation when addressing Quality of Care concerns- Warrnambool

Thursday May 17, 2018, 9:30 am - 4:30 pm



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Prompt start at 9:30 am and finishes by 4:30 pm

For anyone interested in learning more about documenting and interviewing 

This one day workshop is for any worker who may be involved in addressing or investigating quality of care concerns when a child or young person is in care. It will provide you with an understanding of the Department of Health and Human Services (DHHS) process for addressing Quality of Care concerns along with guidelines to ensure the rights of the child or young person who is the subject of the quality of care concerns are respected as well as the rights of the adults involved. Documenting Quality of Care concerns will be discussed along with how to interview children, young people and carers in situations where there may be Quality of Care concerns.

Learning Outcomes

  • Develop an understanding of DHHS process for addressing quality of care concerns
  • Understand how to protect the rights of the child or young person while also respecting the rights of the adults involved
  • Develop an understanding of how to interview children, young people and adults in relation to quality of care concerns
  • Develop an understanding of the importance of recording and how to record when there are quality of care concerns

Morning/afternoon tea and lunch provided.

If you have any queries please contact 9614 1577 or training@cfecfw.asn.a


Thursday May 17, 2018
9:30 am - 4:30 pm


210 Timor Street
Warrnambool, vic Australia
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