Centre for Excellence in Child and Family Welfare
_h_Our vision, values and purpose_hh_
Leadership and advocacy in child, youth and family services.
Our Board members are highly respected leaders and experts in the child and family services sector.
The Centre's annual and financial reports, Reconciliation Action Plan, and other important publications.
Employment opportunities with The Centre.
Find out about our events, including the Debutante Ball.
Deb advocates to improve the lives of children, young people and families in the areas of child safety, education and health.
_h_Nationally Recognised Training_hh_
The Centre provides nationally recognised training to organisations and individuals in child and family services.
RCLDS provides training and learning opportunities for residential care workers across Victoria.
Online courses for residential care workers in Victoria.
Tailor our training for your organisation.
_h_Child Safe Organisation_hh_
Information on new Child Safe Standards legislation, relevant training, and helpful resources.
Driving development of evidence and innovation across the service delivery system.
_h_Sector Development Forums_hh_
Free forums convened by The Centre for professional workers, aiming to provide a space for discussion and progression within the sector.
The Centre's submissions to the state government, Royal Commissions, and government bodies.
_h_Treating Families Fairly_hh_
Advocacy for vulnerable families in Victoria.
The Raising Expectations project aims to help young and mature care leavers access higher education.
A sector-led project focused on foster care recruitment.
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Aim of training
This is an online, interactive training module for residential care staff. It teaches participants about the essential role played by good records in providing quality, child-focused residential care. It provides an overview of the legislative requirements relating to record-keeping; issues of confidentiality & privacy; and how good documentation is part of the worker’s duty of care. Following completion of the online component, the course also has a Team Talks package to guide the learner and their manager in discussing the issues the course raised in their next supervision session.
• Recognise the importance of quality record keeping and documentation, in line with both their Organisation’s and DHHS’ policies & procedures.
• Identifying the key legislation and audit requirements for record keeping & documentation in residential care.
• Understanding of confidentiality, the principles of privacy and the law in regards to your record keeping obligations.
• Understanding how good record keeping and documentation is a key part of your duty of care.
• Appreciate the impact that files and records have on a young person – both while they’re in care and in later life.
How will enrolments work for the online training?
Once you have signed them up here, your staff will be enrolled as soon as possible. You may enrol them any time up until the end of December.
They will receive an email with their login details for the Moodle (our online learning management system) and will then have up to three months to complete the course at their own pace. The three month period commences from the date of enrolment – i.e. even if your staff are enrolled at the end of December, they will still have three months to complete the course.
At the halfway point – roughly one and a half months later – any staff who have not yet begun will receive a reminder email. The manager who enrolled them will also receive a reminder email at this time.
Because all of our courses have a supervision component, it is essential that you provide your manager/supervisor’s contact details when signing up.
Once staff have completed the online component of the courses (and received a satisfactory grade on any final assessment) they must then complete a Team Talks conversation about the course content during their next supervision session. Their manager/supervisor will notify the Centre for Excellence once the Team Talks session has been completed – the Centre will then send out a certificate of completion to the staff member.
At the conclusion of the three month period, the managers of any staff who have still not completed the training (including Team Talks) will be notified. A full report of each staff member’s results will be generated and sent to the relevant manager for their records.
How long will the training take? Will I need any special equipment?
Although staff will have three months to finish the training in, it won’t take anywhere near that long!
On average, each course will take approximately 2 hours. One of the key benefits of online learning, however, is that staff can complete the courses in their own time. If they have to stop, the Moodle will remember where they were up to and allow them to pick up from there when they come back.
Staff will not need any special equipment for the training, beyond a computer with a reliable internet connection. All online courses designed by the Centre for Excellence are customised for both desktop computer (Mac and PC), tablets and smartphones.