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RCLDS Good Notes & Documentation in Residential Care – Online Intake

Monday September 30, 2019

Aim of training

This is an online, interactive training module for residential care staff. It teaches participants about the essential role played by good records in providing quality, child-focused residential care. It provides an overview of the legislative requirements relating to record-keeping; issues of confidentiality & privacy; and how good documentation is part of the worker’s duty of care. Following completion of the online component, the course also has a Team Talks package to guide the learner and their manager in discussing the issues the course raised in their next supervision session.

Learning outcomes

  • Recognise the importance of quality record keeping and documentation, in line with both their Organisation’s and DHHS’ policies & procedures.
  • Identifying the key legislation and audit requirements for record keeping & documentation in residential care.
  • Understanding of confidentiality, the principles of privacy and the law in regards to your record keeping obligations.
  • Understanding how good record keeping and documentation is a key part of your duty of care.
  • Appreciate the impact that files and records have on a young person – both while they’re in care and in later life.

E-learning Registration - Good Notes & Documentation in Residential Care

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How will enrolments work for the online training?

You may enrol them any time up until the end of September 2019.

  • The three month period commences from the date of enrolment – i.e. even if your staff are enrolled at the end of September, they will still have three months to complete the course.
  • At the halfway point – roughly one and a half months later – any staff who have not finished will receive a reminder.
  • Once staff have completed the online component of the courses (and received a satisfactory grade on any final assessment) they can now download and print their own completion certificate. In Moodle they just need to go to the main screen of the module they have passed and click on Completion certificate, download and then print the certificate.

How long will the training take? Will I need any special equipment?

  • Each course will take approximately 2 hours. One of the key benefits of online learning, however, is that staff can complete the courses in their own time.  If they have to stop, the Moodle will remember where they were up to and allow them to pick up from there when they come back.
  • Staff will not need any special equipment for the training, beyond a computer with a reliable internet connection. All online courses designed by the Centre for Excellence are customised for both desktop computer (Mac and PC), tablets and smartphones.


Monday September 30, 2019
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