Course catalogue

Created by practitioners for practitioners, facilitating relevant and effective learning experiences.

Last updated: 03 Aug 2026

Empowering professionals with essential skills and knowledge

Crafted by experienced practitioners, our training courses deliver relevant, practical learning addressing real-world challenges in the child and family services sector.

With a focus on practical application, we deliver engaging and effective learning experiences, equipping professionals with the skills, knowledge, and confidence to create positive outcomes for children, families, and communities.

Follow the links below to view our course descriptions and upcoming training dates:

Child safety and welfare training

Coaching and mentoring programs

Leadership and supervision

Mental health

Practice development

Carer training services

Disability, neurodiversity and inclusion

Family violence prevention and response

Nationally accredited training

Residential Care Learning and Development Strategy (RCLDS)

Reducing the Criminalisation of Young People in Residential Care

Reducing the Criminalisation of Young People in Residential Care

A free eLearn designed to help you understand the Framework for reducing the criminalisation of young people in residential care.
Aboriginal Cultural Awareness

Aboriginal Cultural Awareness

Developing cultural competence for residential carers through Aboriginal engagement and protocols.
Case Noting in Residential Care

Case Noting in Residential Care

Develop best practices for documenting case notes with clarity and accuracy.
SafeTALK – Suicide Prevention

SafeTALK – Suicide Prevention

Learn skills to intervene and connect individuals to help.
A Mental Health Toolkit for Residential Carers

A Mental Health Toolkit for Residential Carers

Key principles and frameworks in residential care for supporting young people with mental ill-health.
Applied Suicide Intervention Skills Training (ASIST)

Applied Suicide Intervention Skills Training (ASIST)

Learn to provide suicide first-aid intervention with LivingWorks ASIST training.
CARE Teams and the Role of the Residential Carer

CARE Teams and the Role of the Residential Carer

Learn to embed collaborative practices and communication strategies in CARE team processes.
Improving Educational Outcomes for Young People in Residential Care

Improving Educational Outcomes for Young People in Residential Care

Navigating the education system to enhance school engagement for young people in residential care.
Managing ADHD and Difficult Behaviours in Out-of-home care

Managing ADHD and Difficult Behaviours in Out-of-home care

Practical, trauma-informed strategies for supporting young people with ADHD in residential care.
Framework to Reduce Criminalisation of Young People in Residential Care (RCLDS)

Framework to Reduce Criminalisation of Young People in Residential Care (RCLDS)

Empowering residential care staff to understand the framework and safely respond to reduce criminalisation of young people.
Understanding Autism – Practical Strategies for Staff in Residential Care Settings

Understanding Autism – Practical Strategies for Staff in Residential Care Settings

Practical strategies for understanding and supporting young people with autism spectrum disorder.
Occupational Violence and Aggression Training

Occupational Violence and Aggression Training

Effective strategies for safely managing situations with escalating behaviour in the workplace.
Skilled At Looking After Children (LAC) Training

Skilled At Looking After Children (LAC) Training

The importance of LAC in planning and practice for children and young people in residential care.
Supervision and Leadership in Residential Care

Supervision and Leadership in Residential Care

Strengthen your leadership skills with trauma-informed supervision strategies for residential care.
Trauma-informed Practice in Residential Care

Trauma-informed Practice in Residential Care

Building knowledge and skills for trauma-informed care in residential settings.
Understanding Professional Boundaries

Understanding Professional Boundaries

Strengthening professional boundaries for effective therapeutic relationships.
Working With Young People Who Use Drugs and Alcohol

Working With Young People Who Use Drugs and Alcohol

Practical approaches to supporting young people with substance use challenges.
Fire Safety Induction

Fire Safety Induction

Essential knowledge on fire prevention and handling emergencies effectively.
Food Safety

Food Safety

Equipping residential care staff with the knowledge to ensure safe and nutritious meals.
Infection Control in Residential Care

Infection Control in Residential Care

Minimising infection risks while maintaining privacy in residential care settings.
Reportable Conduct Scheme – A Guide for Residential Care Workers

Reportable Conduct Scheme – A Guide for Residential Care Workers

A guide to the Reportable Conduct Scheme for residential care workers.
Supporting Young People With Medication

Supporting Young People With Medication

Equipping residential care workers with safe and compliant medication administration skills.
Working With Young People Who Identify as LGBTQIA+

Working With Young People Who Identify as LGBTQIA+

Learn how to Building inclusive and supportive environments for LGBTQIA+ young people
Supporting Neurodiverse Staff to Thrive: Managing for Inclusion

Supporting Neurodiverse Staff to Thrive: Managing for Inclusion

Strategies for managing and supporting neurodiverse staff effectively.
MARAM Training for Residential Carers

MARAM Training for Residential Carers

MARAM training for residential carers takes a flexible, interactive approach that draws on family violence work already being undertaken.
Masterclass in Supervision and Leadership

Masterclass in Supervision and Leadership

Build stronger teams and enhance outcomes.

Nationally accredited training

Diploma of Leadership and Management (BSB50420)

Elevating management competencies tailored to the vital child, youth, and family services sectors.

Develop and Use Emotional Intelligence (BSBPEF502)

This unit will equip participants with the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace

Manage Business Operational Plans (BSBOPS502)

This unit will equip participants with the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

Lead and Manage Effective Workplace Relationships (BSBLDR523)

This unit will equip participants with the skills and knowledge required to lead and manage effective workplace relationships.

Manage Team Effectiveness (BSBTWK502)

This unit will equip participants with the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

Communicate With Influence (BSBCMM511)

This unit will equip participants with the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.

Develop Critical Thinking in Others (BSBCRT511)

This unit will equip participants with the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

Manage Personal and Professional Development (BSBPEF501)

This unit will equip participants with the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.

Manage People Performance (BSBLDR522)

This unit will equip participants with the skills and knowledge required to manage the performance of staff that are direct reports.

Facilitate Continuous Improvement (BSBSTR502)

This unit will equip participants with the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

Manage Business Risk (BSBOPS504)

This unit will equip participants with the skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

Manage Organisational Customer Service (BSBOPS505)

This unit will equip participants with the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

Manage Budgets and Financial Plans (BSBFIN501)

This unit will equip participants with the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.

Our training services for powerful learning and growth

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