Diploma of Leadership and Management (BSB50420)
Elevating management competencies tailored to the vital child, youth, and family services sectors.
Last updated: 04 Jul 2025
Inspire, engage and lead the way
Enrolments now open for the August 2025 intake!
The BSB50420 Diploma of Leadership and Management empowers you to inspire, engage, and lead the way in your workplace.
Our Diploma program develops and elevates management and leadership competencies tailored to the sector’s unique challenges, nurturing the skills needed to innovate and drive impact.
Participants develop proactive leadership and initiative skills, sound judgment in planning and organising, and adopt effective communication and self-management strategies while honing practical leadership skills tailored to the child, youth, and family services sector.
Participants will also learn to skilfully design, implement, and evaluate solutions to emerging challenges and identify and analyse information from diverse sources.
Build the skills, confidence, and expertise needed to lead with purpose.
Course overview
The course consists of 12 units of competencies, including six core units and six elective units and will be delivered over 12 full-day training sessions over 18 months. Sessions will be delivered six weeks apart.
Training will be carried out online via Microsoft Teams or in-person (Melbourne, CBD), depending on your preference.
The participant’s workplace will provide a live environment in which to apply newly acquired knowledge and skills during a normal workday. Most assessments will be workplace-based, where skills and knowledge will be applied in the participant’s work environment.
Intended audience
The BSB50420 Diploma of Leadership and Management is ideal for those who have recently entered a leadership or team management role and are contributing to organisational strategies, as well as emerging and aspiring leaders and managers seeking to advance their careers within the dynamic child, youth, or family services sectors.
Develop the skills to innovate and drive Impact
Learning outcomes
- The development and use of emotional intelligence to increase self-awareness, self-management, social awareness, and relationship management in the workplace.
- Lead and manage effective workplace relationships.
- Develop and monitor the implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
- Lead teams in the workplace and actively engage with the management of the organisation.
- Undertake financial management within a work team in an organisation
- Present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others.
- Manage the performance of direct reports staff.
- Lead and manage continuous improvement systems and processes.
- Manage business risk.
- Create systems and processes to organise information and prioritise tasks.
- Manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
Units of competency
Core Units
- BSBPEF502 – Develop and use emotional intelligence
- BSBOPS502 – Manage business operational plans
- BSBLDR523 – Lead and manage effective workplace relationships
- BSBTWK502 – Manage team effectiveness
- BSBCMM511 – Communicate with influence
- BSBCRT511 – Develop critical thinking in others
Elective Units
- BSBPEF501 – Manage personal and professional development
- BSBLDR522 – Manage people performance
- BSBSTR502 – Facilitate continuous improvement
- BSBOPS504 – Manage business risk
- BSBOPS505 – Manage organisational customer service
- BSBFIN501 – Manage budgets and financial plans
Delivery dates
Depending on your preference, training will be conducted online or in person via Microsoft Teams.
Online course: 1 August 2025 – 27 November 2026
01 Aug, 12 Sep, 24 Oct, 05 Dec, 06 Feb 2026, 20 Mar 2026, 01 May 2026, 12 Jun 2026, 24 Jul 2026, 04 Sep 2026, 16 Oct 2026, 27 Nov 2026
In-person course: 8 August 2025 – 4 December 2026
08 Aug, 19 Sep, 31 Oct, 12 Dec, 13 Feb 2026, 27 Mar 2026, 08 May 2026, 19 Jun 2026, 31 Jul 2026, 11 Sep 2026, 23 Oct 2026, 04 Dec 2026
Cost
Members rate: $4,800.00
Non-members rate: $5,700.00
The course fee covers course resources, registration, assessment, and participant support.
Fees can be collected through a three-stage payment plan.
Join an information session
Participants are required to attend an online information session before enrolling in the course.
Information sessions are designed to provide clarity and the opportunity to ask any questions you may have.
Conducted online via Microsoft Teams, information sessions are from 12:00pm to 12:15pm on the following dates:
- Wednesday, 16 July
- Friday, 18 July
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