Coronavirus is a global emergency, which will almost certainly bring additional stress and may compound other mental health issues. Rapidly changing daily routines can cause distress in young people, so it is important to quickly establish a new routine if you are social distancing. Maintain honest communication with young people about why things are changing, and take cues from them to ease their distress.

Remember to ask children and young people how they are feeling. Uncertainty and illness can make young people feel distressed and it is important to take time to acknowledge and validate those feelings.

National Coronavirus Line 1800 020 080

Mental health, safety & support

Support for people living with a disability

Support for individuals and households

Financial support

  • For financial counselling, including advice on managing debt, contact the free and confidential National Debt Helpline by calling 1800 007 007. You can also visit MoneySmart for advice to help you manage your money. 
  • Those on a low income may be eligible to apply for a ‘No Interest Loan’. For more information and details on how to apply, call 13 64 57 or visit Good Shepherd Microfinance.
  • For information on JobSeeker payments, other income support payments and Centrelink services call Centrelink Employment Services on 13 28 50
  • For the ATO Customer Service Line, call 13 28 61
  • The Australian Tax Office offers a range of support and assistance to businesses and individuals effected by COVID-19, as well as other disasters such as bushfires, droughts and floods. You can contact the ATO Emergency Support Infoline on 1800 806 218

Support for Australians overseas and foreign citizens in Australia

  • For information on visa rules and queries regarding extension of visas call 13 18 81 (within Australia) or +61 2 6196 0196 (outside Australia).
  • The Consular Emergency Centre provides 24-hour support for Australians with serious and urgent needs. It is also for friends and family of Australians overseas. For urgent matters call 1300 555 135. For non-urgent matters visit smartraveller.

Help for parents and carers

  • For advice and information about early childhood education and care services with vacancies in your area, contact the ACECQA helpline on 1800 291 041.
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This session will be delivered in 5 discrete modules – participants will complete all modules chronologically, as scheduled by their organisation. 1.  Self-care introduction: (60 minutes) Why

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