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Centre For Excellence in Child and Family Welfare

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Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
03 9614 1577 www.cfecfw.asn.au

August 2018

Motivational Interviewing -CALMI20180820

Monday August 20, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 16 tickets left

Introduction to Motivational Interviewing $290 - $330 One of the biggest challenges faced by workers in our sector is helping people change deep patterns of behaviour which increase their risks of harm. This workshop offers a goal-directed, practical approach to counselling and working with clients who have identified a need for change, but are unable to begin the process. Motivational interviewing is one of the most advanced techniques to help clients work through the feelings which block their ability to

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BSBLDR502 Lead and manage effective workplace relationships

Friday August 24, 9:15 am - 5:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$375 – $430

Please note that Nationally Recognised Training units are subject to admission requirements, and our Compliance Officer will be in touch after you register.  Aim of training This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity. At this level work will

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Placement Prevention & Reunification Network

Monday August 27, 10:00 am - 1:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 33 tickets left

If you work with children, young people and families where the focus is on preventing entry to out of home care or post care, these forums offer you the opportunity to: come together and hear about what is happening in a constantly changing sector share experiences, good practice and innovation to better support families listen to presentations on a range of topics and contribute to discussion discuss strategies for reform, change and advocacy network with colleagues Programs currently represented in

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Leaving and Post Care Practitioners Network Forum

Tuesday August 28, 10:30 am - 1:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 35 tickets left

The Centre’s Leaving Care and Post Care Practitioner Network holds four forums each year.  In 2018 they will be on:   Thursday 1st March 10.30am – 1.30pm Tuesday 29th May 10.30am – 1.30pm Tuesday 28th August 10.30am – 1.30pm Tuesday 27th November 10.30am – 1.30pm   If you work with young people who are preparing to leave care or have left care, these forums offer you the opportunity to:   come together and hear about what is happening in a

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Reportable Conduct for Early Years Providers Information Session- August 29th

Wednesday August 29, 10:00 am - 12:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 21 tickets left

Reportable Conduct and Early Years Providers All Early Years and Children's Services will come under the Reportable Conduct Scheme on the first of January 2019. This two hour Reportable Conduct Scheme information session is targeted at all early years staff, volunteers, management, and approved providers.  It will include information on: Background of the Scheme Key elements of the Scheme The Child Safe Standards Reporting obligations and  responsibilities of Heads of Organisations. The session will include opportunities to work through sector

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Cultural Awareness – Working with Aboriginal Children, Young People and Families -30 August 2018 -CALACA20180830

Thursday August 30, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free – $290 4 tickets left

The aim of this one day workshop is to provide participants working in the child and family welfare sector with introductory knowledge and understanding to assist them in working with Aboriginal children, youth, families and workers in a culturally respectful way. Topics Covered Aboriginal History - life before and after colonisation Key effects of Stolen Generation and the continued effects - grief, loss, and trauma The resilience and strength in Aboriginal Communities Aboriginal Culture Overview Aboriginal family roles and responsibilities

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Integrated Family Services Child FIRST Forum

Friday August 31, 10:00 am - 1:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 2 tickets left

2018 will be a year of significant change, innovation and reform within Child FIRST and Family Services programs and the sector as a whole.  With change comes opportunity and one of the best ways to receive and provide support during a time of change is through connection and collaboration. The Centre’s Child FIRST/IFS network is open to all organisations delivering related programs in Victoria and provides an opportunity to: Come together and hear about what is happening in a constantly

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September 2018

Kinship Services Forum

Tuesday September 4, 11:00 am - 2:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 33 tickets left

If you are currently working in an organisation that delivers kinship care programs, a service that supports the delivery of kinship care, such as therapeutic services, or an academic involved in kinship care related research and interested in coming together with your peers and representatives from DHHS and Kinship Care Victoria (KCV), this network will give you the opportunity to: Come together and hear about what is happening in a constantly changing sector Share experiences, good practice and innovation in

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Understanding and Working with Adolescent Mental Health Issues – CALAMHI20180905

Wednesday September 5, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 29 tickets left

The trainer for this course is Craig Maloney, who brings three decades of experience as a practitioner and trainer in mental health care. Craig earned two national awards for excellence in mental health care while the director of a Headspace Centre, specialising in early intervention mental health services for 12-25 year olds. In this full day workshop, participants will: Learn evidence-based techniques for dealing with disruptive behaviours Learn evidence-based techniques for dealing with self-harming behaviours Understand the causes and nature

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How do we know our programs work? Understanding and Using Program Logic – CALPL20180906

Thursday September 6, 1:30 pm - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$120 – $150 14 tickets left

More and more, organisations in the child and family welfare sector are called upon to demonstrate evidence linking their programs with outcomes; in short, how do we know what we're doing works?  Program logic is a globally recognised tool for describing how an organisation's regular activities should connect to their intended outputs, and how to measure their effectiveness. This three hour workshop, presented by Emily Mellon, Project Manager for the  Outcomes, Practice and Evidence Network (OPEN), assists participants to understand why

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BSBMGT502 Manage People Performance & BSBWOR502 Lead and manage team effectiveness

Friday September 7, 9:15 am - 5:00 pm
|Recurring Event (See all)
2 day program
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$700 – $755 7 tickets left

This program is delivered as a cluster of 2 units of competency delivered across 2 days- 7th & 21st September 2018   Aim of training 1. BSBMGT502 Manage People Performance This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage

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Self-Care & Managing Stress -Coping with Constant Exposure to Critical Incidents -CALSCS20180911

Tuesday September 11, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 27 tickets left

This training is designed for all those working in challenging and stressful human service settings and will help to identify indicators of stress and trauma. Concepts of resistance, resilience and recovery will be considered as they apply to managing both cumulative stress and vicarious trauma. The training also focuses on managing professional boundaries with challenging clients, which is an important aspect of protecting workers from stress and trauma. The trainer is Kaz Mitchell, who brings over three decades of experience

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Reportable Conduct for Early Years Providers Information Session -Evening Session September 12th

Wednesday September 12, 6:30 pm - 8:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 25 tickets left

Reportable Conduct and Early Years Providers All Early Years and Children's Services will come under the Reportable Conduct Scheme on the first of January 2019. This two hour Reportable Conduct Scheme information session is targeted at all early years staff, volunteers, management, and approved providers.  It will include information on: Background of the Scheme Key elements of the Scheme The Child Safe Standards Reporting obligations and  responsibilities of Heads of Organisations. The session will include opportunities to work through sector

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Working with Young People Who Use Violence – CALAFV20180913

Thursday September 13, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 29 tickets left

This one day workshop will focus on identifying and interpreting the warning signs of family violence through the use of risk assessment frameworks. Once participants are familiar with family violence risk assessment, they will gain a better understanding of violent behaviour in the family context. This workshop will assist participants in understanding how to respond to family violence, the roles and responsibilities of the parties involved, and how to practice self-care when working in family violence. Learning Outcomes • Gain

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Motivational Interviewing -CALMI20180914

Friday September 14, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 18 tickets left

Introduction to Motivational Interviewing $290 - $330 One of the biggest challenges faced by workers in our sector is helping people change deep patterns of behaviour which increase their risks of harm. This workshop offers a goal-directed, practical approach to counselling and working with clients who have identified a need for change, but are unable to begin the process. Motivational interviewing is one of the most advanced techniques to help clients work through the feelings which block their ability to

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Supervision Skills -CALSS20180919

Wednesday September 19, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 8 tickets left

Please use this link to check your organisations membership status: https://www.cfecfw.asn.au/members/ This one day workshop provides practical tools for workers who work in supervisory roles. Participants will learn to manage supervisory relationships and explore effective communication styles, coaching and mentoring skills, goal setting, and effective feedback models. This workshop explores the use of Clinical Education frameworks and models. Learning Outcomes • Understand the core competencies necessary for effective supervision • Learn to develop, implement and review a supervision session • Understand

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Reportable Conduct for Early Years Providers Information Session -CBD-September 20th

Thursday September 20, 10:00 am - 12:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 25 tickets left

Reportable Conduct and Early Years Providers All Early Years and Children's Services will come under the Reportable Conduct Scheme on the first of January 2019. This two hour Reportable Conduct Scheme information session is targeted at all early years staff, volunteers, management, and approved providers.  It will include information on: Background of the Scheme Key elements of the Scheme The Child Safe Standards Reporting obligations and  responsibilities of Heads of Organisations. The session will include opportunities to work through sector

Find out more »

BSBMGT502 Manage People Performance & BSBWOR502 Lead and manage team effectiveness

Friday September 21, 9:15 am - 5:00 pm
|Recurring Event (See all)
2 day program
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
+ Google Map
$700 – $755

This program is delivered as a cluster of 2 units of competency delivered across 2 days- 7th & 21st September 2018   Aim of training 1. BSBMGT502 Manage People Performance This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage

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RCLDS – Self-Care for Residential Workers (CBD)

Monday September 24, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 15 tickets left

RCLDS – Self-Care for Residential Care Workers (CBD) This training is only available to residential care workers in Victoria. Aim of Training This session has been developed by MOAT: Mental Health Services in association with RCLDS, to equip staff in assessing and improving their own self-care strategies. Participants will be provided with practical self-care advice and support in developing a 12-month self-care plan. Learning outcomes Following this session, participants will be able to: Discuss the prevalence rated of mental illness

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Methamphetamine Training for Practitioners -Melbourne Sept 25th 9:30am to 12:30pm

Tuesday September 25, 9:30 am - 12:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 25 spots left

Methamphetamine Training for Community Service Organisations The Centre and YSAS have collaborated to deliver the Victorian Government funded training for practitioners to increase knowledge and confidence in identifying, discussing and responding to methamphetamine (ice) use. Learning Outcomes ·         Understand the effects methamphetamine use can have on the brain, behaviour, psychological health, and in social contexts. ·         Understand patterns of use, including the binge-crash cycle and the recovery process ·         Understand what contributes to aggressive behaviour and methamphetamine-induced psychosis, and learn

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Methamphetamine Training for Practitioners -Melbourne CBD- Sep 25th 1:30pm to 4:30pm

Tuesday September 25, 1:30 pm - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 25 spots left

Methamphetamine Training for Community Service Organisations The Centre and YSAS have collaborated to deliver the Victorian Government funded training for practitioners to increase knowledge and confidence in identifying, discussing and responding to methamphetamine (ice) use. Learning Outcomes ·         Understand the effects methamphetamine use can have on the brain, behaviour, psychological health, and in social contexts. ·         Understand patterns of use, including the binge-crash cycle and the recovery process ·         Understand what contributes to aggressive behaviour and methamphetamine-induced psychosis, and learn

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October 2018

Leadership Skills for New Managers -October 4-CALLSNM20181004

Thursday October 4, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 21 tickets left

Please use this link to check your organisations membership status: https://www.cfecfw.asn.au/members/ This full day workshop focuses on some of the most challenging problems that confront new managers in the sector. Often the transition from staff to management brings unexpected challenges. How do you adjust to setting new boundaries, while maintaining your existing relationships? What happens when the buck stops with you? The workshop will be facilitated by Lesley Blefari, a trainer with many years of experience teaching diploma courses in management,

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Self-Care & Managing Stress -Coping with Constant Exposure to Critical Incidents -CALSCS20181009

Tuesday October 9, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 29 tickets left

Practitioners in the child and family welfare sector are constantly exposed to young people and families who experience trauma, and it is often hard to know whether our hard work has achieved a positive result.  Caregivers who work with clients with high needs are especially vulnerable to frustration and burnout, and to vicarious trauma, a cumulative process which can creep up, changing our attitudes, worldviews, and ultimately cutting short many promising careers.  Some participants who have completed this workshop discovered

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RCLDS – Debriefing for Residential Workers (CBD)

Wednesday October 10, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 20 tickets left

This training is free to residential care workers in Victoria This is a new training being trialled and will require feedback after the session. Preparing workers for a potential critical incident understanding stress and anxiety effects of trauma workplace procedures around incident response Defusing (Psychological First Aid) Rob Gordon’s model of PFA creating safety after a critical incident supporting staff after a critical incident Debriefing (CISM) emotional debrief in the days following a critical incident setting up the CISM debrief

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Working with Adolescent Family Violence, 11th October -CALAFV20181011

Thursday October 11, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 24 tickets left

Working with adolescent family violence:  applying the evidence to family work   This workshop explores the issue of adolescent family violence and concurrent adolescent/parent work and parent only work.  It explores similarities and differences to adult family violence and how these differences influence practice.  It articulates a framework for risk assessment and management.  It explores the tension between family safety and taking steps to effect change through utilising motivational interviewing, family systems approaches, non violent resistance and restorative practice.  

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Reportable Conduct for Early Years Providers Information Session -October 15th

Monday October 15, 10:00 am - 12:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
+ Google Map
Free 25 tickets left

Reportable Conduct and Early Years Providers All Early Years and Children's Services will come under the Reportable Conduct Scheme on the first of January 2019. This two hour Reportable Conduct Scheme information session is targeted at all early years staff, volunteers, management, and approved providers.  It will include information on: Background of the Scheme Key elements of the Scheme The Child Safe Standards Reporting obligations and  responsibilities of Heads of Organisations. The session will include opportunities to work through sector

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Working with Trauma Induced Shame 16 October -CALTIS20181016

Tuesday October 16, 9:30 am - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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$290 – $330 25 tickets left

Working with Shame   This workshop explores the issue of shame, frequently a product of the impact of trauma.  It explores how shame manifests and how it negatively impacts on client engagement and achieving positive client outcomes.  It explores strategies to support clients to identify and banish shame, which in turn leads to increased self efficacy, personal agency and responsibility.   Learning Outcomes Understand the relationship between shame, trauma and neglect Understand the signs and impact of shame, including on

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Methamphetamine Training for Practitioners -Melbourne – Oct 17th 9:30am to 12:30pm

Wednesday October 17, 9:30 am - 12:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
+ Google Map
Free 25 spots left

Methamphetamine Training for Community Service Organisations The Centre and YSAS have collaborated to deliver the Victorian Government funded training for practitioners to increase knowledge and confidence in identifying, discussing and responding to methamphetamine (ice) use. Learning Outcomes ·         Understand the effects methamphetamine use can have on the brain, behaviour, psychological health, and in social contexts. ·         Understand patterns of use, including the binge-crash cycle and the recovery process ·         Understand what contributes to aggressive behaviour and methamphetamine-induced psychosis, and learn

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Methamphetamine Training for Practitioners -Melbourne Oct 17th 1:30pm to 4:30pm

Wednesday October 17, 1:30 pm - 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
+ Google Map
Free 25 spots left

Methamphetamine Training for Community Service Organisations The Centre and YSAS have collaborated to deliver the Victorian Government funded training for practitioners to increase knowledge and confidence in identifying, discussing and responding to methamphetamine (ice) use. Learning Outcomes ·         Understand the effects methamphetamine use can have on the brain, behaviour, psychological health, and in social contexts. ·         Understand patterns of use, including the binge-crash cycle and the recovery process ·         Understand what contributes to aggressive behaviour and methamphetamine-induced psychosis, and learn

Find out more »

Integrated Family Services \ Child FIRST Forum

Friday October 19, 10:00 am - 1:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 55 tickets left

2018 will be a year of significant change, innovation and reform within Child FIRST and Family Services programs and the sector as a whole.  With change comes opportunity and one of the best ways to provide support during a time of change is through connection and collaboration. The Centre’s Child FIRST / IFS network is open to all organisations delivering related programs and provides an opportunity to: Come together and hear about what is happening in a constantly changing sector

Find out more »

Placement Prevention & Reunification Network

Monday October 22, 10:00 am - 1:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
+ Google Map
Free 38 tickets left

If you work with children, young people and families where the focus is on preventing entry to out of home care or post care, these forums offer you the opportunity to: come together and hear about what is happening in a constantly changing sector share experiences, good practice and innovation to better support families listen to presentations on a range of topics and contribute to discussion discuss strategies for reform, change and advocacy network with colleagues Programs currently represented in

Find out more »

RCLDS – HLTAID004 Privide Emergency First Aid & HLTAID001 CPR & Anaphylaxis (CBD)

Wednesday October 24, 9:30 am - Thursday October 25, 5:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 20 tickets left

This training is only available to residential care workers in Victoria. This unit describes the skills and knowledge required to provide a first aid response to infants, children and adults. The unit applies to educators and support staff working within an education and care setting who are required to respond to a first aid emergency, including asthmatic and anaphylactic emergencies.

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Foster Care Network Meeting

Friday October 26, 11:00 am - 2:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 38 tickets left

If you are currently working in an organisation that delivers foster care programs, a service that supports the delivery of foster care, such as therapeutic services, or an academic involved in foster care related research and interested in coming together with your peers and representatives from DHHS and the Foster Care Association of Victoria (FCAV), this network will give you the opportunity to: Come together and hear about what is happening in a constantly changing sector Share experiences, good practice

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Kinship Services Forum

Tuesday October 30, 11:00 am - 2:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 41 tickets left

If you are currently working in an organisation that delivers kinship care programs, a service that supports the delivery of kinship care, such as therapeutic services, or an academic involved in kinship care related research and interested in coming together with your peers and representatives from DHHS and Kinship Care Victoria (KCV), this network will give you the opportunity to: Come together and hear about what is happening in a constantly changing sector Share experiences, good practice and innovation in

Find out more »

November 2018

Quality Learning Circle Meeting

Thursday November 1, 10:00 am - 12:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 41 tickets left

The Quality Learning Circle provides an opportunity for community service organisation staff involved in quality, compliance and business administration and representatives from DHHS to: Come together and hear about what is happening in a constantly changing sector Engage in conversation with DHHS around quality and compliance Listen to presentations on a range of topics and contribute to discussion Network with colleagues Provide updates and share information arising from the DHHS Quality Reference Group Engage in strategic discussion around the role

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RCLDS – Professional Boundaries for Residential Workers (CBD)

Tuesday November 13, 8:00 am - 5:00 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 20 tickets left

This training is only available for residential care workers in Victoria. Aim of Training This session has been developed by MOAT: Mental Health Services in association with RCLDS, to support staff in refining their interactions with clients and other professionals. Maintaining our professional boundaries and working reflectively are key foundations to maximising the support we offer clients. Learning Outcomes Following this session, participants will be able to: Discuss the advantages of reflective practice List models of reflective practice Outline the

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Leaving and Post Care Practitioners Network Forum

Tuesday November 27, 10:30 am - 1:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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Free 40 tickets left

The Centre’s Leaving Care and Post Care Practitioner Network holds four forums each year.  In 2018 they will be on:   Thursday 1st March 10.30am – 1.30pm Tuesday 29th May 10.30am – 1.30pm Tuesday 28th August 10.30am – 1.30pm Tuesday 27th November 10.30am – 1.30pm   If you work with young people who are preparing to leave care or have left care, these forums offer you the opportunity to:   come together and hear about what is happening in a

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RCLDS Effective Conflict Management CBD

Thursday November 29, 9:30 am - Friday November 30, 4:30 pm
Centre For Excellence in Child and Family Welfare, Level 5, 50 Market Street
Melbourne, Victoria 3000 Australia
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This training is only available for residential care workers in Victoria. Aim of Training Occupational violence has increased over recent years with statistical evidence indicating that individuals working within the residential, welfare and home based care sectors are amongst those most likely to be subjected to potentially violent situations. The fundamental aim of the current program is to ensure safety – safety for all. Through your participation in this program, you will learn the necessary skills to engage a diverse

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