Care to Listen? survey captures experiences of residential care workforce

In December 2019, the Centre for Excellence in Child and Family Welfare (the Centre) circulated its first annual Care to Listen? survey to Victorian residential care workers. The survey gave the Centre the opportunity to directly engage with the residential care workforce and canvass their feedback on the nature of their work.

The survey was completed by 78 workers across metropolitan and regional Victoria and captured qualitative data about the day-to-day experiences of the workforce. The results illustrated that the respondents were committed to improving the wellbeing, living environment and life outcomes for the young people living in residential care homes. From the joy of watching families reunify, to helping a young person learn how to ride a bicycle – workers took pride in the achievements of those in their care.

Victoria’s residential care workers care deeply about creating a safe, stable and healthy environment so that young people can thrive. Residential care workers spoke about striving to create homes that promoted trust, open communication and stability, seeing first-hand the positive impacts it has on young people in residential care.

The Centre thanks all of Victoria’s residential care workers for the work they do.

Read the full findings from the survey.

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