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A casework approach for ‘at risk’ families – OzChild

Thursday February 9, 2023, 9:00 am - 4:30 pm

Course Overview

This training workshop aims to provide the casework practitioner within the Targeted Care Packages program with the knowledge and understanding of Best Interests Case Practice Model (BICPM) and how these guiding principles frame their work with at risk children, young people, carers and families.

It covers theoretical frameworks in family work by providing practical guidance and skills on how to establish collaborative working relationships. This supports the engagement of active participation in the development of individualized and flexible client-centred approach to guide actions in case planning and goal setting to achieve positive meaningful change. Including supporting families or carers in developing the necessary skills to build their parental capacity to maintain placement or to work towards family reunification.

This is a three-part training series that covers the essential skills for effective casework practice with families.

Learning Outcomes

  • Improved understanding of case management and the theories, models and frameworks that underpin best practice.
  • Techniques for working with complex cases using various techniques within a case management framework.
  • Techniques to build professional working relationships and effective networks to enhance best practice.
  •  Improved understanding to ensure case note recording is meaningful and follows regulatory requirements
  • New knowledge and techniques for how to integrate trauma informed practice into a casework framework
  • Techniques for applying risk assessment and risk management frameworks to increase safety, stability and wellbeing of child or young person
  • Techniques to manage and support clients in the change processes and how this can influence and impact on case management planning and goal setting.
  • An understanding of how to develop a culturally safe working relationship with Aboriginal children, young people, families and carers to enhance participation
  • An understanding of how to engage children, young people, families & carers from diverse groups
  • How to integrate a variety of tools to enhance therapeutic case work
  • How to work therapeutically to create a ‘therapeutic web’.


Trainer Bio


Kerry Marshall

Kerry Marshall, Grad Dip Family Therapy/Counselling, Grad Cert in Developmental Trauma, Grad Cert in Education & Training, Dip Community Welfare Work, Dip in Education & Training, Dip in Training & Assessment, Cert 1V Community Services & Cert IV in Training & Assessment.

Kerry is a Freelance Senior Training & Development Consultant & Family Therapist. Kerry has worked in the community services sector for over thirty years both for the Department of Health & Human Services in Child Protection, Juvenile Justice and out of home care, in direct work and management and for the non-government organisations as Program Manager for Case Management, LAC Looking after children Coordinator, a Coordinator in Education and Training programs & Student Placement Co-coordinator.  As the Student Placement Co-coordinator Kerry developed a strong network within the Universities, TAFE’s and RTO’s, supporting student placements within programs at The Salvation Army.

Kerry’s role as a freelance trainer is to design, develop and coordinate community services nationally accredited training in certificate, diploma and advanced practitioner level. Kerry delivers numerous in-house training sessions that are tailored & customised for organisations training needs, including Top-up trauma, Beginning Practice & MARAM delivering training across the state.


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