LMS User Guide

Video Guides

Below are a range of video guides to assist you in using the Centre’s LMS.

MARAM Guides

Below are a range of video guides to assist you in using the Centre’s LMS to enrol in MARAM training.


How to reset your password
How to contact support

To receive support in using the Centre's LMS, please contact the team at training@cfecfw.asn.au or calling (03) 9614 1577.

I'm trying to register for the LMS for the first time but it says my email is already in use?

If you see this error message your email address is already active in the LMS with a record of prior training completed through the Centre. Click here to set a new password. You will be asked to enter your email address (this is your username) twice.

Alternatively, from the log in page, click ‘already have an account’ at the bottom of the registration page and then “Click here to set your password” when you arrive at the log in screen. You will be asked to enter your email address twice.

registration image

How do I complete the registration form?

Click here for a video tutorial on how to register for the LMS or click here for a fact sheet on registering for the LMS.

I've registered for the LMS but I can't see the training I'm looking for?

The LMS is setup in a way that the information you provide when you register customises your viewable content.

If there is any content you are looking for but cannot see, it may be that we need to change a setting in the LMS to allow you access to the content you want. Please submit a form here.

Alternatively, please email us or phone us on (03) 9614 1577 

If you are part of an Alliance, please contact training@cfecfw.asn.au to be added to a specific program.

Where will I find my my certificate when I complete a course?

On your home page, click "Training History" at the top of your page.

Find the course name you are looking for and click the certificate icon which is next to it. A new window will open containing your certificate where you can print or save. Your certificate will always be accessible from your profile.

If your certificate does not appear here please submit a form here.

The Centre for Excellence acknowledges the Tradition Custodians of the land on which we work, the Wurundjeri people of the Kulin Nations and pay our respects to Elders past, present and emerging. Sovereignty has never been ceded and this was and always will be Aboriginal land.
We appreciate and celebrate diversity in all its forms. We believe diversity of all kinds makes our teams, services and organisation stronger and more effective.
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