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Responding to Quality of Care Concerns in Out of Home Care Training

As a result of the review undertaken by the Department of Health and Human Services of the Responding to Quality of Care Concerns in Out of Home Care learning program there is now an updated learning program available facilitated by Berry Street Victoria. This replaces the Responding to Quality of Care Concerns in Out of Home Care course. 

The updated program aims to strengthen the practice of workers when responding to quality of care concerns in out of home care and conducting quality of care investigations and reviews in line with the Guidelines for responding to quality of care concerns in out of home care. 

Description
This two part learning program aims to strengthen the practice of workers when responding to quality of care concerns in out of home care and conducting quality of care investigations and reviews in line with the Guidelines for responding to quality of care concerns in out-of-home care.

This learning program is targeted at departmental and Community Service Organisations (CSO) staff working as:
·     Child protection practitioners with at least two years’ experience in child protection or out-of-home care
and/or
·     a manager, team leader, co-ordinator or senior case manager roles in child protection.

Responding to Quality of Care Concerns in Out of Home Care (Part 1) Two Day course
This two day learning program focuses on the procedural requirements for responding to quality of care concerns, decision making and interviewing of children and / or young people and carers in the context of investigations of allegations of abuse in care and of quality of care concerns.

Dates:
9-10 February 2016 – Dandenong

16-17 May 2016 – Geelong

Cost
No charge.

To book click here
 

Advanced Responding to Quality of Care Concerns in Out of Home Care (Part 2)
This one day learning program builds on skills covered in Part 1 and addresses: supporting and coaching staff involved in responding to quality of care concerns, building staff resilience, managing ambiguity, authorising and delegating.  

Participants in the ‘Advanced’ program will be required to have completed ‘Responding to Quality of Care Concerns in Out of Home Care’ or have undertaken the previous Responding to Quality of Care
Concerns in Out of Home Care course.

Dates:

23 February 2016 – Footscray

15 March 2016 – Dandenong

6 June 2016 – Geelong

Cost
No charge.

To book click here

Please direct all enquiries to: phil.nott@dhhs.vic.gov.au

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