Centre for Excellence in Child and Family Welfare
Leadership and advocacy in child, youth and family services.
The Centre's annual and financial reports, Reconciliation Action Plan, and other important publications.
Our Board members are highly respected leaders and experts in the child and family services sector.
Employment opportunities with The Centre.
Deb Tsorbaris, CEO of the Centre, advocates to improve the lives of children, young people and families in the areas of child safety, education and health.
Find out about our events, including the Debutante Ball.
Overview of our Learning and Development Services
The Centre provides nationally recognised training to organisations and individuals in child and family services.
Providing professional development and training opportunities for the child and family services sector.
Offering free training and professional development to residential care workers in Victoria
The Centre provides online training and courses for the child and family services sector.
Training and information to make your workplace child safe in Victoria
Training and Assessment Packages for Foster Care Agency Workers
Driving development of evidence and innovation across the service delivery system.
Child Information Sharing (CIS) Scheme, The Family Violence Information Sharing (FVIS) Scheme And The MARAM Framework
Learning System Grant applications are open to service providers until 13 June 2019.
The Centre's submissions to the state government, Royal Commissions, and government bodies.
Free forums convened by The Centre for professional workers, aiming to provide a space for discussion and progression within the sector.
Advocacy for vulnerable families in Victoria.
The Raising Expectations project aims to help young and mature care leavers access higher education.
A sector-led project focused on foster care recruitment.
Working alongside young people to provide best practice advice and encourage ethical participation.
Resources And Supports To Help You Navigate The NDIS
Information for employers and employees in residential care on workplace safety.
Working with service providers to build evidence on what works
← Back to Events
One event on Thursday December 12, 2019 at 12:00am
This course is a comprehensive program aimed at educating people to recognise and manage mental health crises. Designed and developed under the auspices of Orygen Research and the University of Melbourne, this workshop is widely recognised as the Mental Health First Aid course.
This course will:
Aim of training This unit defines the skills and knowledge required to plan and manage the flexible workforce. It covers planning, recruitment and support for people in a range of work arrangements such as full and part time employees, casual labour, contractors, fixed term, virtual teams, distributed teams, offsite/home workers and volunteers. It applies to leaders and managers who are responsible establishing and managing flexible workforce arrangements in any industry or community context. Learning outcomes · Plan workforce requirements
One event on Tuesday May 19, 2020 at 11:00am
One event on Tuesday August 11, 2020 at 11:00am
One event on Tuesday November 17, 2020 at 11:00am
The Centre’s Foster Care Network holds four forums each year. If you are currently working in an organisation that delivers foster care programs, a service that supports the delivery of foster care, such as therapeutic services, or an academic involved in foster care related research and interested in coming together with your peers and representatives from DHHS and the Foster Care Association of Victoria (FCAV), this network will give you the opportunity to: Come together and hear about what is
Aim of training This is a 2 day course that is delivered on 7th & 14th Feb 2020 This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan. This unit applies to individuals who manage the work of others
One event on Tuesday April 28, 2020 at 11:00am
One event on Tuesday July 21, 2020 at 11:00am
One event on Tuesday October 27, 2020 at 11:00am
The Centre’s Quality Learning Circle holds four forums each year. The Quality Learning Circle provides an opportunity for community service organisation staff involved in quality, compliance and business administration and representatives from DHHS to: Come together and hear about what is happening in a constantly changing sector Engage in conversation with DHHS around quality and compliance Listen to presentations on a range of topics and contribute to discussion Network with colleagues Provide updates and share information arising from the DHHS
One event on Tuesday April 28, 2020 at 1:00pm
One event on Tuesday July 21, 2020 at 1:00pm
One event on Tuesday October 27, 2020 at 1:00pm
The Centre’s Rainbow Tick Network holds four forums each year. The group provides an opportunity for community service organisation staff involved in preparing for meeting the expectations of accreditation for Rainbow Tick organisations. Come together and share ideas and resources Engage in conversation around compliance and addressing culture change Network with colleagues for peer support Provide updates and continue to work toward embedding inclusivity policies and culture into mainstream service delivery Membership is open to those sector representatives engaged in
One event on Thursday April 30, 2020 at 11:00am
One event on Thursday July 23, 2020 at 11:00am
One event on Thursday November 12, 2020 at 11:00am
The Centre’s Kinship Services Network holds four forums each year. If you are currently working in an organisation that delivers kinship care programs, a service that supports the delivery of kinship care, such as therapeutic services, or an academic involved in kinship care related research and interested in coming together with your peers and representatives from DHHS and Kinship Care Victoria (KCV), this network will give you the opportunity to: Come together and hear about what is happening in a
One event on Wednesday May 27, 2020 at 10:30am
One event on Wednesday August 26, 2020 at 10:30am
One event on Wednesday November 25, 2020 at 10:30am
The Centre’s Child FIRST/IFS network is open to all organisations delivering related programs in Victoria and provides an opportunity to: Come together and hear about what is happening in a constantly changing sector Share experiences, good practice and innovation in family services work Engage with DHHS Listen to presentations on a range of topics and contribute to discussion Network with colleagues Become involved in initiatives to advocate around family services This is a large and diverse network and we encourage
One event on Tuesday May 12, 2020 at 10:30am
One event on Thursday August 13, 2020 at 10:30am
One event on Tuesday November 10, 2020 at 10:30am
The Centre’s Leaving Care and Post Care Practitioners Network holds four forums each year. If you work with young people who are preparing to leave care or have left care, these forums offer you the opportunity to: Come together and hear about what is happening in a constantly changing sector Share experiences, good practice and innovation to better support young people leaving care Listen to presentations on a range of topics and contribute to discussion Network with colleagues Places are
Working with Trauma Induced Shame: Supporting young people influenced by shame This workshop explores the issue of shame, frequently a product of the impact of trauma in working with adults including women who experience family violence and parents. It explores how shame manifests and how it negatively impacts on client engagement and achieving positive client outcomes. It explores strategies to support clients to identify and banish shame, which in turn leads to increased self efficacy, personal agency and responsibility. Learning
The aim of this workshop is to provide practitioners with an understanding of the principles and practices of Best Interests Case Practice Model and how this is embedded into their work context. This training provides information on how to embed a service system that supports clients to heal and recover at the same time as building the necessary scaffolding for the practitioner in order to prevent stress and vicarious trauma. Topics Systemic approach to case work Collaborative practice Trauma informed
Communicating Effectively and with Confidence If you want to learn how to speak confidently in any setting this course is for you. It will help you: learn how to capture the attention of the listener (or listeners) immediately how to simply and effectively convey what you want to say in a respectful way to use language in an engaging and interesting way; to use your voice in a confident and strong manner participate effectively in meetings and to make your
Please note that Nationally Recognised Training units are subject to admission requirements, and our Compliance Officer will be in touch after you register. Aim of training This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. It applies to individuals who take an active role in managing
This one-day workshop aims to assist practitioners understand and explore theoretical frameworks and models that underpin complex case management and how to assess and engage individuals and families who are experiencing complex and multiple issues in their case planning and goal setting. This workshop will explore attachment theory, the effects of trauma and how this knowledge informs case management practice. This workshop will examine issues that impact on circumstances that can impede the change processes for individuals and families in
One event on Tuesday May 12, 2020 at 9:30am
One event on Wednesday July 1, 2020 at 9:30am
This professional development session includes a mix of information delivery, discussion and activities leading to transformative learning. Current, Australian evidence-based research that informs best practice when working with LGBTIQ youth will be used as part of the overall teaching, as well as a basic introduction to what the letters stand for, and what is known about the health status and risks of this cohort. A resource list will be provided. This training is only available to residential care workers in
Methamphetamine Training for Community Service Organisations The Centre and YSAS have collaborated to deliver the Victorian Government funded training for practitioners to increase knowledge and confidence in identifying, discussing and responding to methamphetamine (ice) use. Learning Outcomes · Understand the effects methamphetamine use can have on the brain, behaviour, psychological health, and in social contexts. · Understand patterns of use, including the binge-crash cycle and the recovery process · Understand what contributes to aggressive behaviour and methamphetamine-induced psychosis, and learn
Mental Health Services for staff who may experience occupational violence in the workplace. This training is relevant to any residential care, case managers, or outreach workers in the Youth Welfare, Family Support, or Homelessness sectors; as well as private or public healthcare staff. The training is an interactive and strategy-rich training package relevant to participants’ workplaces and Occupational Violence & Aggression issues (OVA). Training content: legal principles mental health literacy
Aimed at those working within the child and family sector who in their role are required to write case notes and reports. The workshop is designed to assist participants in their role to document client work ensuring it is compliant, effective and relevant.
This one day interactive workshop will provide participants with the knowledge and skills required to provide basic effective counselling skills in a direct practice setting to better support children, young people and families. Learning Outcomes • Understand the theoretical approaches and model underpinning effective counselling • Demonstrate effective communication skills • Demonstrate effective general counselling and motivational interviewing skills • Understand the role of self-reflection in practice • Demonstrate understanding of working in the best interest of the client throughout
This one day course will assist staff in identifying mental health crisis situations and how to respond. Learning Outcomes Gain an understanding of major mental health illness groups Identify signs of mental illness Improved communication skills Establish respectful relationships with people with mental health issues Identify issues that impact people with mental illness Recognise the need for additional support and how to facilitate that This training is relevant to any residential care, case managers, or outreach workers in the Youth
Practitioners in the child and family welfare sector are at a higher risk for vicarious trauma, a cumulative process which can creep up, changing our attitudes, worldviews, and ultimately cutting short many promising careers. Some participants who have completed this workshop discovered they were actually more affected by their clients’ trauma than they had ever previously realised. Supporting clients, whether they are adults, adolescents or young children, can be taxing both physically and mentally. It is understandable that at times workers
RCLDS Funded Training - (This method of registration is only available for residential care workers) Aim of Training Occupational violence has increased over recent years with statistical evidence indicating that individuals working within the residential, welfare and home based care sectors are amongst those most likely to be subjected to potentially violent situations. The fundamental aim of the current program is to ensure safety – safety for all. Through your participation in this program, you will learn the necessary skills
Aim of Training Occupational violence has increased over recent years with statistical evidence indicating that individuals working within the residential, welfare and home based care sectors are amongst those most likely to be subjected to potentially violent situations. The fundamental aim of the current program is to ensure safety – safety for all. Through your participation in this program, you will learn the necessary skills to engage a diverse range of individuals in addition to the key micro-skills that underpin
Studies show that up to 7% of people think about suicide every year. If you are working with vulnerable people this number is likely to be much higher. Do you feel confident that you could identify the warning signs, or intervene effectively?
Aim of Training:
This workshop explores the issue of adolescent family violence and concurrent adolescent/parent work and parent only work. It explores similarities and differences to adult family violence and how these differences influence practice. It explores the tension between family safety and taking steps to effect change through utilising motivational interviewing, family systems approaches, nonviolent resistance and restorative practice. Learning Outcomes Gain clarity about the difference between working with adolescent family violence, adult family violence and adolescents t intimate partner
INCORPORATING PRACTICAL SKILL DEVELOPMENT AND TANGIBLE PRACTICE STRATEGIES, THIS TRAINING AIMS TO ASSIST IN BUILDING CONFIDENCE AND CAPACITY FOR SUPPORTING YOUNG WOMEN. This 1-day training will introduce the theories and frameworks to provide a deeper understanding of the complexities, risks and strengths of working with young women who experience substance use issues and intimate partner violence. SESSION GOALS Understand the nature and construct of power and control in abusive relationships Understand young women’s experiences of adolescent development and the unique