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Digging Deeper: Coaching practices for practitioners working in complex and challenging environments

Tuesday September 27, 2022, 10:00 am - Wednesday September 28, 2022, 4:00 pm

|Recurring Event (See all)
27 & 28 September 2022

DIGGING DEEPER is a virtual two-day workshop


Course Overview

The contexts and settings that social workers, youth workers and community workers operate in can often be very challenging and confronting environments. However, for the people caught in these systems and cycles of disadvantage, it can be hard to see a way out. Harder still, to believe that they have the power within themselves to break those cycles.

Using real life case studies that demonstrate how coaching has been effective in demanding personal and professional contexts, Digging Deeper explores the benefits of relational coaching and self-determination practices.

Digging Deeper is a two-part workshop delivered over two consecutive days.

Learning Outcomes

You will learn a practical strengths-based approach: ask your clients questions that ‘dig deep’ and nurture self-awareness and healthy ways to explore personal responsibility. Activate positive decision-making that energises self-determination, aspiration and hope… one conversation at a time.  Digging Deeper provides social workers and youth workers with the skills and confidence to facilitate coaching conversations with clients that will provide with the skills to:

Think like a coach: Dig deep, action & develop intrinsic motivation in the people you work with.

Ask the right questions that cut through the mess and ignite engagement, introspective thinking and self-determination.

Actively listen to, recognise and respond to complex conversations.

Set effective goals that promote pathway thinking, tackle obstacles that can get in the way and  inspire action.

Strengthen ‘the process’ through utilising our coaching toolkit. A comprehensive set of tools aimed at helping others build support structures around their self-determination.

The Digging Deeper is a practical workshop facilitated by experienced trainer, practitioner and coach Shayne Hood, who will provide you with the opportunity to practice and build your coaching skills so you can apply them with clients straight away!

Workshop participants will gain:

  • an extensive understanding of coaching theory and what this means for practice
  • an understanding of the connection between coaching and self-determination in the context of youth work and social work
  • new skills for applying and navigating the practical elements of coaching
  • new skills for reflecting and continuously improving coaching practices.


Trainer Bio

Shayne hood: Lived experience workforce trainer & consultant

Shayne has a demonstrated history of igniting capabilities informed service design in the most complex and challenging youth work, social work and community service environments. These experiences have enabled Shayne to deliver bespoke/targeted coaching, consultation and training to the sector, its leaders and people connected to services. As a young man Shayne had personal experiences of family violence, addiction, criminality. Shayne’s vision is to transform the misconceptions of the people who are criminalised or marginalised in society by designing practice, service and tools that drive self determination, connection and positive social impact. Shayne has taken his hard earned knowledge through both lived and professional experience and honed this in to focus on delivering services that cut through the mess and deliver real results.


This is a two-part workshop delivered over two consecutive days via Zoom.

September 27th  – Part 1 – 10am-4:00pm

September 28th  – Part 2 – 10am-4:00pm

Trainer: Shayne Hood

Cost: $450 + GST per person

To register, please visit the Centre’s Learning Management System 


Please contact us should you require any support: or 03 9614 1577


Tuesday September 27, 2022, 10:00 am
Wednesday September 28, 2022, 4:00 pm
Event Category:


03 9614 1577


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