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RCLDS – Case Notes and Record Keeping

Tuesday October 26, 2021, 9:30 am - 12:30 pm


This workshop is only available to residential care workers in Victoria

The workshop is designed to assist participants in their role to document client work ensuring it is compliant, effective and relevant.

Course description

Why keep case notes and records?  What is a record?; An overview of what the common mistakes are when keeping case notes and records and how to avoid making them; a suggested structure for case notes and records and; how to write case notes and keep records in a way that is respectful of the client and allows workers to discharge his or her professional responsibilities.

Learning Outcomes

  • Have a working understanding of the Privacy Requirements
  • Understand how to document client and other contact in a way that adheres to organisational, legal and other professional body’s requirements.
  • Understand the relevance and usefulness of appropriate case notes.
  • Produce a basic client report identifying the key elements of an appropriate and useful report.
  • Develop principles for report writing, balancing competing priorities and maintaining duty of care.


If you are unable to attend the workshop, we request that you cancel your booking and notify us on training@cfecfw.asn.au

This will provide others with the opportunity to register to the workshop as RCLDS funded places are limited for this session.


Tuesday October 26, 2021
9:30 am - 12:30 pm
Event Category:


9614 1577


Residential Care
3.0 Hrs
The Centre for Excellence acknowledges the Tradition Custodians of the land on which we work, the Wurundjeri people of the Kulin Nations and pay our respects to Elders past, present and emerging. Sovereignty has never been ceded and this was and always will be Aboriginal land.
We appreciate and celebrate diversity in all its forms. We believe diversity of all kinds makes our teams, services and organisation stronger and more effective.
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